AI Business Operation Roadmap
Strategic milestones from launch to $100K MRR across 4 phases.
Overall Roadmap Progress
4 of 32 milestones complete
Phase 1
50%
Foundation
Phase 2
0%
Traction
Phase 3
0%
Scale
Phase 4
0%
Expand
$2,500
Month 2 MRR
5 clients
$8,000
Month 4 MRR
20 clients
$26,000
Month 6 MRR
60 clients
$100,000
Month 12 MRR
200+ clients
Phase 1In Progress
Foundation — Months 1–2
$2,500
MRR target · 5 clients
4/8 milestones · 50%
Product Milestones
- Platform fully live (portal + admin + API)
- Supabase schema + auth wired up
- Paystack billing integration
- Lead Gen product GA
- Virtual Assistant product GA
- Chatbot Agent product GA
- First 5 paying clients onboarded
- POPIA consent workflow live
Operations & Go-To-Market
- Founder-led sales — direct outreach to SMEs in SA, NG, KE
- Apollo.io sequence for ICP targeting
- WhatsApp-first onboarding flow
- Set up internal ops playbook
Phase 2Upcoming
Traction — Months 3–4
$8,000
MRR target · 20 clients
0/8 milestones · 0%
Product Milestones
- ICP builder in client portal
- AI lead scoring engine (Claude-powered)
- CRM export (HubSpot / Pipedrive)
- WhatsApp chatbot integration
- Client referral programme launched
- First consulting retainer signed
- Pan-African presence: 3 countries active
- Admin analytics dashboard (cohort view)
Operations & Go-To-Market
- Hire first SDR (SA-based, commission-first)
- Partner with 2 African accelerators / co-working hubs
- Monthly client success check-in cadence
- Introduce quarterly business review (QBR) for Pro+
Phase 3Planned
Scale — Months 5–6
$26,000
MRR target · 60 clients
0/8 milestones · 0%
Product Milestones
- Multi-seat team accounts
- Custom AI model fine-tuning per client
- Full CRM sync (bi-directional)
- Enterprise tier SLA + dedicated support
- Automated POPIA audit reports
- White-label chatbot option
- Pan-African expansion: 8 countries
- Seed funding / angel round
Operations & Go-To-Market
- Hire Head of Customer Success
- Hire junior AI engineer
- Formalise partner / reseller channel
- Launch case study library (minimum 10 case studies)
Phase 4Planned
Expand — Months 7–12
$100,000
MRR target · 200+ clients
0/8 milestones · 0%
Product Milestones
- Vertical-specific AI packs (Fintech, Health, Retail)
- Marketplace of AI agents
- Native mobile app (iOS + Android)
- API access tier for developers
- SOC 2 Type II certification
- Series A readiness
- Full continent coverage: 10+ countries
- Revenue share programme for resellers
Operations & Go-To-Market
- Full product + engineering team (6–10 people)
- Board of advisors formed
- Formal marketing function — content, paid, community
- Expand to Middle East / Diaspora markets
Roadmap is a living document — review monthly against MRR actuals and client feedback.